Help & Support

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    Order information

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    Shipping

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    Return & Exchanges

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    My Account

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Order information

  • How can I purchase Internal Luxury solutions?

    Our Internal Luxury solutions are not for everyone and currently
    available by invitation only.

    If you are a High Class Man who has not been invited, you may request
    to join the waiting list.

    Our team will evaluate your request and contact you to apply to join

    GRAND DUKE World when we open
    up to more members.

    All verified GRAND DUKE World members can place an order through
    GRAND DUKE World.

    Learn about our GRAND DUKE Lounge,
    exclusively available for GRAND DUKE World members.

  • What are Internal Luxury solutions?

    As the leading authority of luxury wellness solutions for the
    High Class Man, GRAND DUKE is defining a new culture of wealth for
    the High Class Man founded on Internal
    Luxury
    .

    Internal Luxury is the pre-eminent pleasure of true wealth that is
    achieved and maintained from exquisite craftsmanship to every
    ingredient that enters the body. It is the insignia for a lifestyle
    of exceptional well-being with superior standards.

  • What payment options are available?

    We accept all major credit, debit cards, Apple Pay, Google Pay, Amex
    and Bitcoin.

  • What if an Internal Luxury solution is unavailable?

    As our Internal Luxury solutions are
    exquisitely crafted in batches of 100-300 units, we cannot guarantee
    availability of custom solutions for all GRAND DUKE World members.

    We offer two ways to secure your custom Internal Luxury
    solutions:

    – Reserve Select members are able to secure 3 months supply of our
    current Internal Luxury solutions.

    – Our Pre-reserve feature allows members to reserve new Internal
    Luxury solutions that are in the research and development stage.

  • Can I cancel an order?

    Yes, please contact our concierge team to set this up.

  • Who can purchase your Internal Luxury solutions?

    Our Internal Luxury solutions are not for everyone and currently
    available for verified GRAND DUKE World members.

    GRAND DUKE World is currently available to join by invitation only.
    If you are a High Class Man who has not been invited, you may
    request to join the waiting list.

    Our team will evaluate your request and contact you to apply to join GRAND DUKE World when
    we open up to more members.

  • What are the obligations of a GRAND DUKE World member?

    GRAND DUKE World members cannot advertise, resell or give away any
    Internal Luxury solutions and understand that these solutions are
    exclusively produced for verified GRAND DUKE World
    members.

  • Can I try your Internal Luxury solutions without being a member of GRAND DUKE World?

    No, our Internal Luxury solutions are only available to verified
    High Class Men whose application to GRAND DUKE World
    has been approved.

  • Can a High Class Lady purchase Internal Luxury solutions as a gift for a High Class Man?

    No, our Internal Luxury solutions are only available for verified
    High Class Men whose application to GRAND DUKE World
    has been approved.

  • How old do I need to be to purchase your Internal Luxury solutions?

    High Class Men aged 18 and older who are accepted into GRAND DUKE World
    are able to purchase our Internal Luxury solutions.

  • Where can I purchase your Internal Luxury solutions?

    Our Internal Luxury solutions are only available on GRAND DUKE World.
    Learn about GRAND DUKE Lounge
    exclusively available for GRAND DUKE World members.

  • How many of each solution can I purchase?

    GRAND DUKE World members can purchase one unit per batch of our Internal Luxury solutions every
    month.

  • Do I need to pay a membership to order your Internal Luxury solutions?

    Our Internal Luxury solutions are only available to High Class Men
    who are accepted into GRAND DUKE World. All members
    must pay a monthly GRAND DUKE World member fee. The monthly fee for
    GRAND DUKE World members is $100/month. To purchase our Internal
    Luxury solutions, your GRAND DUKE World membership must be active.

  • What are the privileges of a GRAND DUKE World membership?

    Exclusive access to limited
    batches of GRAND DUKE exquisitely crafted, custom solutions

    with the latest science and technology, delivering a superior
    Internal Luxury experience at peak potency.

  • Can I purchase your Internal Luxury solutions for my friends?

    Reselling or advertising our Internal Luxury solutions is strictly
    prohibited. To become a GRAND DUKE World
    member you must agree that you won’t advertise, resell or give away
    our Internal Luxury solutions and understand that they are
    exclusively produced for verified GRAND DUKE World members.

  • How do I manage the auto-renewal of my membership?

    To manage membership details, please log-in to your GRAND DUKE World account and
    visit the membership section.

  • How do I pause or cancel my GRAND DUKE World membership?

    To pause or cancel your GRAND DUKE World membership, please contact
    our concierge team.

    You may pause your membership for up to 2 months. Paused membership
    beyond 2 months will be considered canceled.

    Please note that in order to restart a canceled membership, you will
    need to wait three months before you can reapply to become a member
    of GRAND DUKE World.

  • How can a person with a disability order Internal Luxury solutions?

    If you have a disability and have questions about GRAND DUKE Internal Luxury solutions, please
    contact our concierge team for support.

  • Can I set up a regular monthly delivery of Internal Luxury solutions?

    As our Internal Luxury solutions are
    exquisitely crafted in batches of 100-300 units, we cannot guarantee
    availability of custom solutions for all GRAND DUKE World members every
    month.

    Reserve Select members are able to set up monthly delivery for up to
    3 months of our current Internal Luxury solutions.

  • How can I pause my Reserve Select delivery of Internal Luxury solutions?

    To pause or reschedule your Reserve Select delivery of Internal
    Luxury solutions, please contact our concierge team.

  • Can I order your Internal Luxury solutions as a gift for someone else?

    No, our Internal Luxury solutions are only available to
    High Class Men whose application to GRAND DUKE World
    has been approved.

  • Does GRAND DUKE offer wholesale partnerships?

    No, GRAND DUKE Internal Luxury solutions
    are only available at GRAND DUKE.

    Learn about the GRAND DUKE Lounge

  • How much do your Internal Luxury custom solutions cost?

    The cost to customize our Internal Luxury solutions will vary based
    on ingredients, potency, and formulation details.

  • Is GRAND DUKE available internationally?

    Yes, GRAND DUKE is available in most countries, but International
    order shipping times vary by country;
    Please contact our
    concierge team to get specific answers for your location or to
    arrange a shipment to a new address.

Shipping

  • What shipping options are available?

    GRAND DUKE Internal Luxury solutions are
    shipped as fast as possible to ensure you receive them at peak
    effectiveness. During the checkout process, you will be informed of
    the specific delivery times available for your location. If you have
    additional questions, please contact our concierge team.

  • Do you charge for shipping?

    Shipping costs are displayed at the time of checkout, including
    options for expedited delivery.

  • Are my Internal Luxury solutions insured when shipped?

    Shipments of our Internal Luxury solutions are fully insured at no
    cost to you.

  • How can I check the status of my order

    You can track your order by logging into your GRAND DUKE World account and
    clicking on the tracking number of your pending shipment.

  • What happens if I’m not home when delivery is scheduled?

    A signature is required for all delivery of our Internal Luxury solutions; however
    you can waive the signature requirement by logging into your GRAND DUKE World account and
    updating your shipping and custom instructions.

  • Can I ship to an international address?

    Yes, International order shipping times vary by country. Please visit
    our contact us section to get specific
    answers for your location.

  • Is there any duty applied to international shipping?

    Duties and taxes associated with your order will vary based on the
    shipping location and the specific regulations of each country.

    Please be aware that for international orders, we cannot guarantee
    the removal of any duties or taxes as they are subject to local laws
    and regulations in your country.

    We recommend checking with your local customs office or relevant
    authorities to get more detailed information about potential duties
    and taxes related to your purchase. If you have any further
    questions or need assistance, please don’t hesitate to contact our
    concierge team.

  • Can I change my shipping address?

    Yes, if you are traveling and need to arrange shipment to a different
    address, please log into GRAND DUKE World
    and update your shipping address in the My Account section.

    The new address can also be entered at the checkout stage.

Return & Exchanges

  • What is your return policy?

    GRAND DUKE will replace any Internal Luxury solution that is damaged
    or otherwise faulty. Before returning one of our solutions, Please
    contact our concierge team to arrange to return your item. You must
    return your solution in its original package to be eligible for a
    refund. View our full
    return policy
    .

  • How do I cancel my GRAND DUKE World membership?

    To cancel your GRAND DUKE World membership, please log-in to your GRAND DUKE World account and
    visit the membership section.

    Please note that in order to restart your membership, you will need
    to reapply to become a GRAND DUKE World member after the grace
    period ends.

  • How do I cancel my GRAND DUKE World membership?

    To cancel

My Account

  • What is GRAND DUKE World?

    GRAND DUKE World is an global collective of High Class Men who enjoy
    full access to GRAND DUKE Internal Luxury
    custom solutions
    .

    By logging into GRAND DUKE World you
    can manage all aspects of your GRAND DUKE World membership.

  • Where can I find out about GRAND DUKE World events?

    To learn more about events exclusively reserved for our global
    collective of High Class Men, please log-in to your GRAND DUKE World account and
    visit the events section.

  • Why was my account suspended?

    GRAND DUKE World members agree that they will not advertise, resell
    or give away our Internal Luxury solutions and understand that they
    are exclusively produced for verified GRAND DUKE World
    members.

    Violations of this code are taken seriously and will result in
    suspension of your GRAND DUKE World benefits. Please contact us if you have questions.

  • Why was my account deleted?

    GRAND DUKE World members agree that
    they will not advertise, resell or give away any GRAND DUKE Internal Luxury solutions and
    understand that they are exclusively produced for verified
    GRAND DUKE World members.

    Violations of this code are taken seriously and will result in
    suspension of your GRAND DUKE World benefits. Please contact us if you have questions.

  • What is the process for reinstating my suspended account?

    Suspended members can appeal for reinstatement three months after
    their suspension.

  • What is the criteria for GRAND DUKE World Membership?

    Applicants undergo an extensive vetting process to ensure only
    High Class Men are admitted.

  • What are the benefits of being a GRAND DUKE World member?

    As a GRAND DUKE World member, you are entitled to the following
    privileges:

    Exclusive access to limited
    batches of GRAND DUKE exquisitely crafted, custom solutions

    with the latest science and technology delivering a superior
    Internal Luxury experience at peak potency.

    Internal Luxury is the pre-eminent pleasure of true wealth that is
    achieved and maintained from exquisite craftsmanship to every
    ingredient that enters the body. It is the insignia for a lifestyle
    of exceptional well-being with superior standards.

  • How long will it take to determine if my application is successful?

    We will evaluate your application and inform you of our decision
    within 48 hours. If we need additional information, we will contact
    you via email.

  • If I am approved, what are the responsibilities of a GRAND DUKE World member?

    GRAND DUKE World members agree that they will not advertise, resell
    or give away any Internal Luxury
    solutions
    and understand that they are exclusively produced
    for verified GRAND DUKE World members.

  • What is the monthly fee for a GRAND DUKE World member?

    GRAND DUKE World members pay a $100 monthly membership fee to gain
    exclusive access to limited batches of
    GRAND DUKE exquisitely crafted, custom solutions
    with the
    latest science and technology, delivering a superior Internal Luxury
    experience at peak potency.

    Internal Luxury is the pre-eminent pleasure of true wealth that is
    achieved and maintained from exquisite craftsmanship to every
    ingredient that enters the body. It is the insignia for a lifestyle
    of exceptional well-being with superior standards.

  • What is Reserve Selection?

    Reserve Selection is a member-only program available to GRAND DUKE World members.

    Reserve Selection members are able to secure three consecutive months
    supply of our current Internal Luxury solutions, eliminating any
    risk of not being able to receive your custom Internal Luxury
    solution.

    Reserve Selection is only available for current solutions and does
    not apply to upcoming Internal Luxury solutions or those in
    development.

Services